Terms and Conditions
Warrior Wash Milwaukee Membership Terms and Conditions
Membership Overview
A Warrior Wash Milwaukee membership is a monthly automatic subscription that allows one wash per vehicle per day.
Payment Method
A credit or debit card must be provided when purchasing an automatic monthly membership plan.
Automatic Renewal
The credit or debit card used for the membership will be automatically charged every month on the anniversary of the enrollment date. This is the same day of the month the membership was purchased. Payment methods may be changed online or in person.
Renewal Authorization
Signing up for a membership authorizes Warrior Wash Milwaukee to automatically charge the card on file on a recurring monthly basis.
Communication Preferences
We will send you information relating to your membership such as payment authorizations, receipts, failed payments, card expiration alerts, and reload reminders. By providing a phone number and/or email address, you agree to be contacted with membership management notifications in electronic form only. Phone numbers are required when signing up for a membership and are used as the account indicator when logging in to the membership management portal online, or when an employee assists with account details or issues. To unsubscribe from membership management notifications, text “STOP” or contact us.
Cancellation Policy
Memberships can be managed or cancelled online in the membership management portal, in person at our site, or over the phone. You may cancel any membership at any time.
Discontinued Membership
Memberships remain active until the end of the billing cycle following the cancellation. The membership can be used until the next renewal date. After the renewal date, the plan will become inactive and not renew.
Refund Policy
Paid membership fees are non-refundable. Refunds, partial refunds, credits, or discounts are given at the sole discretion of Warrior Wash Milwaukee employees. We are unable to process refunds for transactions older than 120 days.
Payment Decline
If a credit or debit card is declined, Warrior Wash Milwaukee reserves the right to reattempt the charge each day for up to seven days after the monthly enrollment date. You will have a grace period of three days until the membership becomes inactive.
Cancellation Due to Misuse
Warrior Wash Milwaukee reserves the right to cancel a membership due to abuse, misuse, failure to follow membership rules, or safety reasons. Membership termination may occur with or without notice, and no refunds will be provided.
Temporary Closures
Warrior Wash Milwaukee aims to operate during posted business hours, but may have temporary closures due to inclement weather, holidays, equipment failure, or other reasons. No refunds, adjustments, or credits will be given for temporary closures.
Price Changes
Warrior Wash Milwaukee reserves the right to increase membership rates without prior notice.
Acceptance of Terms
By enrolling in a Warrior Wash Milwaukee membership plan, you accept these membership terms and conditions.
Warrior Wash Milwaukee Responsibility Disclaimer
If you do not agree to these terms, do not use the car wash services or purchase a membership. Warrior Wash Milwaukee reserves the right to modify these terms and conditions at any time without prior notice.
Right to Refuse Service
Warrior Wash Milwaukee may refuse to wash a vehicle if it has excessive pre-existing damage, could potentially damage our equipment or other vehicles, or if we believe it is unsafe for washing.
Vehicle Restrictions
Our wash cannot accommodate vehicles over 7’2” (86 inches) in height, vehicles with wheels over 14 inches, or dual wheels.
Video Recording and License Plate Capture
All vehicles and customers are video, and audio recorded on the premises. All vehicles with a visible license plate number will be read and captured by our license plate recognition cameras and saved into our system.
Driver Responsibility
Any damage to our equipment or any vehicle due to driver error or negligence will be the driver’s responsibility. This includes damage done to the driver's vehicle.
Vehicle Responsibility
We do not represent that using our wash is suitable for your vehicle(s).
Damage Reporting
Any damage alleged to be caused by the wash must be reported before leaving the premises. An employee will collect your information, and a representative of the company will respond after an investigation is completed.
Incomplete Claim Processing
Damage claims that remain incomplete for more than 30 days will automatically be closed and considered denied.
Liability Disclaimer
By using our wash services, you agree that we are not liable for damage to the following items: Antennas, luggage or roof racks, spoilers, non-factory installed items, running boards, side view mirrors, wiper blades, previous damage, manufacturer defects, ladders, pinstriping or graphics, magnets, bug shields, oversized tires and/or rims, rims with low profile tires, loose, glued, or clipped items, or any vehicle more than 7 years old.
Before entering the wash tunnel, drivers are also recommended to:
Empty Truck Beds
All items and debris must be removed from the truck bed before entering the wash. The truck driver or owner is responsible for any damage to their vehicle, or our equipment caused by loose debris.
Fold in Side Mirrors
We strongly recommend folding all mirrors. Warrior Wash Milwaukee is not responsible for any damage caused to side mirrors.
Lower or Remove Antennas
We strongly recommend lowering or removing all antennas. Warrior Wash Milwaukee is not responsible for damage to or caused by antennas
Disengage Automatic Functions
This includes automatic wipers, automatic brakes, automatic parking, etc. If you are unsure how to disengage a function, a staff member may be able to assist.
Remove Trailer Hitches
We strongly recommend removing all trailer hitches.
Vehicle Responsibility
We do not represent that using our wash is suitable for your vehicle(s).
Warrior Wash Milwaukee Responsibility
Warrior Wash Milwaukee equipment is high quality and well maintained. However, rare malfunctions may arise. We are only responsible for damage caused by equipment malfunctions and will cover the repair costs if the damage falls outside of the liability disclaimer.
Privacy Notice
What data do we collect?
We only collect personal information that you voluntarily provide to us when you sign up for a membership, express an interest in obtaining information about us, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include names, email addresses, mailing addresses, billing addresses, phone numbers, debit/credit numbers, and contact preferences. Information that is automatically collected includes license plate numbers and IP addresses.
How do we store and process data. Who has access to it?
We only store data on our internal software. We process your information to provide and administer services, to communicate with you, and to comply with the law. We may store and process your information for many reasons, depending on how you interact with the services provided, including: Account creation, fulfillment of services, management of account or services, support inquiries, marketing and promotional communications, and evaluation of services. All customer personal information stored in our internal software is only accessible by employees of Warrior Wash Milwaukee. We reserve the right to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
Do we sell your information?
No. Your personal information is not sold or given away to unauthorized personnel by any means.
How can you review, update, or delete information?
You can review, update, or delete the information we have on file at any time by reaching out to us in person, through email, or on the phone. You can also login to our online membership management portal and sign in using the phone number you used at your account creation.