Question 1

Does my membership automatically renew?

Accepted Answer

Yes, Unlimited plans automatically renew with the card on file associated with your account on the anniversary of your signup date.

If there are any problems with the card on file, our system will attempt to charge for one week before automatically cancelling the plan. The next time you visit, you can choose to sign up for a new plan or purchase a single wash.

Question 2

Do I need a sticker for my windshield?

Accepted Answer

We utilize License Plate Readers in all three of our lanes that will recognize the plate number associated with your account and let you through. You will generally not need a sticker if your back regular WI license plate is free of obstructions such as dirt, scratches or peeling. 
Vanity license plates, such as the Road America all-black plate, may have issues with being captured correctly. 
Temporary license plates will not be captured and are not able to receive an RFID sticker for security purposes. If you are waiting on new plates, please press the "Help" button on the kiosk so that an attendant can look up your account by phone number and let you through.
✅Regular WI License Plates
	All regular plates free from obstructions should not require a sticker for their plan.
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⚠️Regular WI License Plates with Special Characteristics
	Regular plates with special characteristics and symbols may be read incorrectly from time to time. Please notify an attendant if you are having issues getting through the gate and they will register you a sticker.
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❌Vanity License Plates 
	Vanity plates with dark backgrounds and white letters may read incorrectly from time to time. Please notify an attendant if you are having issues getting through the gate and they will register you a sticker.
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Question 3

When will I be charged each month for the plan?

Accepted Answer

Your Unlimited plan plus applicable taxes will reload to the payment method on file on the day of the month on which you signed up for the plan.
For example, if you signed up on January 15th, you will be charged for your plan next on February 15th.

Question 4

How many washes can I get per day?

Accepted Answer

Daily washes! Our memberships allow each vehicle on any plan to be washed ONCE per day.

Our clean car guarantee allows members to notify an employee if they are not satisfied with the quality of their wash to be sent through for a rewash as long as it is a reasonable request.

Question 5

How do I change my license plate number?

Accepted Answer

To change your license plate number, please stop into our lobby or give us a call. We will be more than happy to update any information associated with your Unlimited plan.

Question 6

How do I change my vehicle information?

Accepted Answer

To switch or update vehicle information associated with your Unlimited plan, please stop into our lobby or give us a call and we will be more than happy to help.

Question 7

How do I update my payment method?

Accepted Answer

To update the payment method connected to your Unlimited plan, select the “Manage Your Membership” button.

Enter the phone number you provided when signing up for the plan, then enter the code sent to you by text message.

Click the menu tab on the top right of the screen and press “Manage” to view your receipt.

Click the three dots on the top right of your plan details. Press “Change Payment Card” and click “Proceed with a new card”. Enter your new card details and press “Submit”.

This card will now be charged for all future plan renewals until changed again.

Question 8

Can I add a car to my Unlimited plan?

Accepted Answer

Yes, you can have up to 5 vehicles total on the Unlimited Ultimate Warrior plan. One vehicle will cost $34.99 per month plus applicable tax. Each additional vehicle will cost $20.00 per month plus applicable tax. There are no limits on washes with any vehicle associated with your plan.

You are able to have multiple cars on separate Extreme, Deluxe, or Express plans connected to the same payment method and/or cardholder name. You will be charged the full plan amount plus applicable tax for each vehicle on these plans.

Please stop into our lobby or give us a call with any questions about multiple vehicles on a plan.

Question 9

What are the Unlimited Plan Terms and Conditions?

Accepted Answer

When signing up for an unlimited plan, you will be asked to read and agree to the terms and conditions of the membership. These are listed on the receipt you can choose to receive after signing up. You can also view more detailed terms and conditions at this page:

TERMS AND CONDITIONS:
I authorize Warrior Wash Milwaukee to charge my debit/credit account [Plan Price] plus tax EACH MONTH. I understand that my card on file will be AUTOMATICALLY charged the above amount each month until I attempt to cancel. I understand that Warrior Wash Milwaukee or I may cancel my plan at any time for any reason, and the plan may be cancelled if the charge is declined. I understand that circumstances may affect the availability of services, including equipment failure or inclement weather. By providing a mobile phone number, I agree to be contacted for membership management notifications.  By providing a payment method and completing the transaction, I agree to have read and understand these terms.

Question 10

How do I cancel my membership?

Accepted Answer

We are glad to offer a no-contract membership that allows you to cancel at any time. We also allow plan suspensions for members who would like to "pause" their memberships. 
To notify us to cancel your membership, please contact us via your preferred method of communication. You can find our information at the "Contact Us" button below.

To cancel your membership online, select the “Manage Your Membership” button.

Enter the phone number you provided when signing up for the plan to log into your account.

Click the menu tab on the top right of the screen and press “Manage” to view your receipt and plan details.

Click the three dots on the top right of your receipt. Press “Cancel” and enter a reason for cancellation.

Your plan will still be available to use until the renew date.

* If you have multiple plans connected to the same phone number, you may not be able to cancel on your own due to software bugs. Please contact us and we will be happy to assist you. *

*Please refrain from disputing charges with your bank until contacting us. Thank you!*